Indiana State University Library
Accomplishments From 1990 - 1998


I. INCREASED ACCESS TO INFORMATION RESOURCES TO SUPPORT CLASSROOM INSTRUCION AND RESEARCH. II. EXPANDED SERVICES TO STUDENTS TAKING OFF-CAMPUS CLASSES. III. ENHANCED/OUTREACH SERVICES TO FACULTY, STUDENTS, AND COMMUNITY. IV. CONSORTIUM AGREEMENTS WITH OTHER UNIVERSITY, COMMUNITY, AND ON-CAMPUS LIBRARIES TO INCREASE ACCESS TO INFORMATION RESOURCES. V. STRATEGIC PLANNING
VI. REORGANIZATION EFFORTS/STAFFING CHANGES. VII. INITIATIVES JOINTLY WITH OTHER INFORMATION SERVICES UNITS. VIII. HARDWARE AND SOFTWARE GROWTH. IX. CULTURAL DIVERSITY INITIATIVES. X. PUBLIC RELATIONS AND STAFF DEVELOPMENT/ORIENTATION.
XI. RENOVATED FACILITIES. XII. LIBRARY SPACE CHALLENGES. XIII. NCA RECOGNITION AS CENTER OF EXCELLENCE.    

 
 
This document was originally compiled for use during one of Dean Ellen Watson's annual reports.  Coming as it did just after the 2000 NCA Self-Study, in which the Library was again affirmed as an asset to the University, we decided to place it here for virtual posterity. Note: during this time period, the ISU Library online catalog was a NOTIS product. Also during this time, the larger universities in Indiana were all NOTIS libraries; SULAN, the State Universities Library Automated Network, was established as a consortium to work together on access and other issues related to the online catalog and increasingly electronic environment.






I. INCREASED ACCESS TO INFORMATION RESOURCES TO SUPPORT CLASSROOM INSTRUCION AND RESEARCH

Provided two major periodical/journal indexes (WILI and ERIC) available to users via the LUIS online catalog (1990).

CD-ROM network was installed, allowing users to search several online databases within the Library (1991).

Adapted policy of checking out bound journals to faculty and graduate students, after one-year experiment (1992).

Initiated new databases-searching/document delivery service called CARL (Colorado Alliance for Research Libraries). Included more than 12,000 journal titles searchable by table of contents, with full text of articles faxed to users within 24 hours of requests (1992).

CD-ROM Network of databases increased to more than 20, searchable from computers in the Library (1992).

Library card catalog was removed (1992).

Expanded searching of CD-ROM databases from within Library to entire campus community through the ISU campus network. Combined the Library’s online catalog and CD-ROM searching available from one screen (1993).

Expanded access to Library resources through a menu-driven electronic information access system called the Library Gopher, under the University’s Gopher (1994).

Began evolution from the Gopher to the World Wide Web (WWW), using first the Mosaic Browser and followed by the Netscape Browser (1995).

Developed a Library Home Page (1995): http://library.indstate.edu You'll find an image of the original page here.

Numbers of CD-ROM databases available campus-wide and at faculty homes increased to 47, and multi-media workstations were installed to allow utilization of sound and enhanced images (1995).

Installed public laser printing service from public computers, using the University ID card (1996).

Numbers of CD-ROM databases increased from 47 to 60, with more than 250 stand-alone databases available to users (1996).

Total electronic accesses to Library resources surpassed 2,160,000 (1996).

Provided ProQuest Direct, a full text access service via the Internet to thousands of journal/periodical articles via computers located on and off campus (1996).

Totaled almost 2.5 million electronic accesses to library materials (1997).

Increased access to electronic information resources by adding numerous links and databases via the Library Home page (1997).

Introduced laser printing for students to print off Netscape, and using their University ID card (1997).


II. EXPANDED SERVICES TO STUDENTS TAKING OFF-CAMPUS CLASSES

An 800 number was offered by the Library to students taking off-campus extension courses Library staff searched retrieved and mailed books and Journal photocopies to distance students (1990).

Continued program of offering document delivery services to students off campus students, and worked closely with School of Education to provide dial access and document delivery to teachers and administrators in the ten Professional Development Schools (PDS) in Vigo and Clay counties (1993).

Continued to provide an 800 number for use by students taking off-campus courses assisting students with searching for resources and delivering them to their homes (1994).

Involved in several aspects of the university’s DegreeLink Program for distance students (1998).


III. ENHANCED/OUTREACH SERVICES TO FACULTY, STUDENTS, AND COMMUNITY

Two student focus group sessions were undertaken to assess students’ perceptions of the Library’s microforms (1990).

New enhanced information service initiated in which two library faculty members researched, located, retrieved, and summarized information on topics/needs form University administrative units and committees (1991).

Library installed card system for copy machines, to keep costs at a minimum for students (1991).

Library continued its energetic program of providing individual orientation for 37 new faculty members and 3 administrators, using volunteer library faculty members (1992).

Installed TDD telephone for deaf people to communicate through a word display (1992).

Developed a library faculty resource team to provide an active outreach program to University faculty and other members of the academic community, to provide informational and instructional support in using electronic information resources (1993).

Provided users with an electronic suggestion box, called TELLus, available through the online computer catalog (1993). [TELLus code was written by Paul Asay, a member of  Library Systems]

Experimented with placing journal articles on reserve through the library Gopher so students could access the articles from outside of the Library (1994).

Provided a "Haslist" feature in the online catalog to allow students and staff to find out which books they have checked out as well as the due date (1994).

Provided Internet and World Wide Web training to Vigo County School Corporation teachers and administrators, the American Institute of Banking, and other businesses in the community (1996).

Made available an electronic online Interlibrary Loan form for requesting to borrow items via computer workstations (1996).

Initiated "roving" service whereby Library staff were deployed in the main computer cluster in the library to help users onsite (1996).

Experimented with more full-text databases, i.e. EDSCOHost, Project Muse (1997).

Experimented with outsourcing library materials for cataloging (1998).

Continued experiment with placing periodical articles on electronic reserve for easy access by students in their residence halls and off campus (1998).

Continued service initiative to help students through the "How-To Crew" Program. More than 7500 questions were answered by half-a-dozen support staff who helped in an area where there were 32 computers (1998).


IV. CONSORTIUM AGREEMENTS WITH OTHER UNIVERSITY, COMMUNITY, AND ON-CAMPUS LIBRARIES TO INCREASE ACCESS TO INFORMATION RESOURCES

Expanded access to satellite libraries on campus (Women’s Resource Center and Career Center Library) (1990).

Added two universities to the ISU NOTIS Library Cluster (University of Southern Indiana and Vincennes University). Provided users with access to searching the collections reciprocally (ISU, USI, and Vincennes Universities) via computer (1990).

Entered agreement with Vigo County Public Library to share the same kind copy machine systems so that students at ISU and community users may make copies at either library, using a copy card (1992).

Provided link on public computers to search and access the online catalogs from Indiana University, Purdue University, and Ball State University (1993).

Added access to the University of Notre Dame’s online catalog through the SULAN Network (1994).

Expanded resource sharing through an agreement with Vigo County Public Library to allow access at either location to each other’s online catalogs (1995).

Renewed continuing reciprocal resource sharing relationship with libraries in the ISU library cluster (Rose-Hulman Institute of Technology, St. Mary of the Woods, University of Southern Indiana, and Vincennes University) (1995).


V. STRATEGIC PLANNING

Developed the Library Strategic Plan, in direct support of the University’s strategic planning efforts (1994).

Completed 40 of 55 library objectives from an ambitious Library Strategic Plan (1996).

Completed 42 of 52 objectives form the Library Strategic Plan (1997).


VI. REORGANIZATION EFFORTS/STAFFING CHANGES

Dean of Library Services position was expanded to Associate Vice President for Information Services and Dean of Library Services, with expanded responsibilities for academic and institutional computing and telecommunications. Other areas of the Library were re-organized, and positions were re-defined to meet future needs (1994).

Associate Vice President for Information Services and Dean of Library Services since 1979 resigns to assume teaching duties. Search completed and successor named (1997).

Began discussions on reorganization of library faculty and staff to meet future needs in the information resources/technology environment (1998).


VII. INITIATIVES JOINTLY WITH OTHER INFORMATIN SERVICES UNITS

Worked with Academic Computing and Network Services on a process for handling questions on Library resources which come to the ACNS Help Desk (1998). [ACNS is now Information Technology].


VIII. HARDWARE AND SOFTWARE GROWTH

All public terminals were equipped with a quiet printer (1990).

Each library faculty member’s workstation was equipped with a computer (1990).

The first Local Area Network was put in place for the Library (1990). [It was the first campus LAN.]

Library put into place hardware (scanners and computers) to gather usage statistics with the library (1991).

Library upgraded its mainframe computer to support the accelerating growth of the library database (1992).

Replaced terminals with computers and enhanced access to the online catalog (LUIS), the CD-ROM Network, and the Internet (1994).

Replaced 25 dumb terminals with pc’s (1995).

Developed technology to adapt to the University’s all-purpose ID card (1996).

Began plans for replacement of current automated library management system (1996).

Replaced aging disk drives in Systems and switched from hard disks on the mainframe to cartridge drives (1997).

Installed Pentium computers for the staff and students (1997).

Continued plans to replace current 12-year-old library software system. Developed an RFP, received bids, and selected a client-server system from Endeavor Corporation (1998).

Upgraded from Windows 3.1 to Windows 95, both public and staff (1998).


IX. CULTURAL DIVERSITY INITIATIVES

Continued active support of University’s commitment to cultural diversity through several initiatives, i.e. integration into student assistant manuals, provision of video programs on diversity, success with employing students from diverse backgrounds throughout the library (1992).

Unveiled DION (Diversity Information Online) to the campus. Included citations to events on campus and national resources available (1992).


X. PUBLIC RELATIONS AND STAFF DEVELOPMENT/ORIENTATION

Library Newsline publication was created to provide news about growth of electronic information resources and services available to users (1990).

A comprehensive staff orientation program was initiated, providing a mentor for each new employee and a process for effective orientation of new staff members (1990).

Developed 14-minute videotape on library services (1996).

Developed guidelines for a library-wide public relations program (1997).

Developed guidelines for a staff-training program (1997).

Increased public awareness of Library services through an energetic public relations program (1997).

Increased emphasis on staff training and development for all levels of staff (1998).


XI. RENOVATED FACILITIES

Worked jointly with Facilities Management and local utility company to improve/replace all existing lighting, heating, and cooling systems in the Library (1994).

Replaced current chairs with 1,350 new student study chairs (1994).

Constructed Library Computing Lab for instructional support and hands-on experience for thousands of students who come to the Library annually to receive instruction (1995).

Installed new library security system at the front entrance (1997).

Constructed a number of accommodations for individuals with disabilities, i.e. rest rooms, service desks, computing workstations (1997).

Coordinated with Facilities Management the recarpetting of the entire Library, initializing carpet squares (14,000 square yards) (1997).

Resealed entire exterior to building and pressure washed and applied protectant to the walls (1997).

Repainted staff workstations (1997).

Constructed and installed a new Information Desk, with service to individuals with disabilities (1997).

Added 8 new custom-designed workstations for the public area (1998).


XII. LIBRARY SPACE CHALLENGES

Enfolded two campus library collections into main library (Library Science and University School Libraries) (1992).

Completed library space study to determine impact of collection growth on student study spaces, along with potential impact if the Science Library were relocated to the main Library (1995).

Relocated Science Library from Science Building to main Library, including all collections (more than 33,000 books and journals) and three staff and several student assistants (1996).

Installed more than 200 sections of new library shelving in the main library to accommodate the relocated Science Library materials, and constructed new offices for the relocated Science Library faculty and staff (1996).
 



XIII. NCA RECOGNITION AS CENTER OF EXCELLENCE

Library is recognized by NCA team as a "center of excellence" on our campus (1990).