"But we're a university! We have to have a library!" said Ridcully. "It adds tone. What sort of people would we be if we didn't go into the Library?" "Students," said the Senior Wrangler morosely. -- Terry Pratchett, The Last Continent

Librarians are unanimous in their agreement that a large proportion of college students do not know how to use library tools effectively. Freshmen provide the most pressing problem, though the difficulty continues to a greater or less extent throughout the college course…many librarians testify that even after four years of college, seniors still make blind, fumbling approaches to material for theses. Many graduate students eventually muddle through with much waste of time and effort which is a serious handicap in view of the pressure of present day university work, but even specialists who are at home in the literature of their own fields through knowledge of the subject are often helpless when faced with questions of information in related or general subjects. -- University of Michigan Library/American Library Association, 1936/1938

…Students at the freshman and sophomore levels, if they think about the library at all, do not see it as the most efficient way to get information… -- Janet Brown, Undergraduate Services Librarian, Wichita State University, 1997