Instructional Activity & Reference Questions Stats (July – October 2016)

The Reference/Instruction librarians are busy year-round providing instruction sessions to undergrads, grads, and faculty, as well as high school groups. Online work includes building online research guides (libguides.indstate.edu) or working in course Blackboard sites.

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The library provides many ways to get research help and reference questions asked, as well as questions about checked out items, overdue bills, printing, and just helping people find library materials.

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Find out more about reference and instruction services

 

 

Reference Desk Statistics May 2012

Question Information

Question Type

Count

Major

262

Minor

165

Directional

55

Equipment

49

Government Documents

0

Patron to Stacks

3

Patron Information

Patron Type

Count

ISU

477

Rose-Hulman

3

Saint Mary-of-the-Woods

0

Ivy Tech

0

Community

33

Other University

2

Unknown

19

Communication Information

Communication

Count

Ref Desk

373

Phone

134

Ref Chat

16

E-Mail

11

Total Questions: 534

INSTRUCTION STATISTICS THRU NOVEMBER 2011

July 2011 through June 2012

 

 

No. of

No. of

Hrs. of

Hrs. of

* Group Type

Month

Sessions

Patrons

Instruct.

Online work

DL

U

G

F

S

O

I

July

28

172

43:30

25:30

0

21

1

2

0

4

5

Aug.

30

415

34:30

10:55

0

23

3

0

0

3

0

Sept.

50

950

57:39

8:29

0

42

4

2

0

2

3

Oct.

23

362

34:55

6:35

0

18

2

1

0

3

2

Nov.

32

593

33:50

6:20

0

28

0

1

0

3

3

Dec.

 

TOTALS

163

2,492

204:24

57:49

0

132

10

6

0

15

13

*  DL = Distance Learner, U = undergraduate, G = graduate, F = faculty, S = staff, O = other (non-ISU affiliation), I = individualized instruction

July 2010 through June 2011

 

No. of

No. of

Hrs. of

Hrs. of

* Group Type

Month

Sessions

Patrons

Instruct.

Online work

DL

U

G

F

S

O

I

July

25

398

26:35

0:00

0

2

5

4

0

4

4

Aug.

21

356

21:10

0:00

0

8

4

0

0

3

2

Sept.

69

1,314

70:00

8:00

1

53

9

1

0

3

6

Oct.

44

792

49:30

4:30

0

33

3

3

0

3

6

Nov.

33

571

45:50

11:45

0

24

1

1

1

6

2

Dec.

7

16

4:35

0:00

0

4

2

1

0

0

6

Jan.

48

1,182

57:27

10:00

0

33

7

0

0

2

2

Feb.

78

1,217

86:50

12:50

0

65

1

8

4

6

11

March

18

265

30:10

2:15

0

9

7

1

0

3

6

April

33

344

41:40

9:45

0

26

1

2

1

4

6

May

15

41

30:25

18:00

0

9

3

1

0

2

4

June

100

2,168

80:00

23:00

0

90

2

1

0

6

6

TOTALS

491

8,664

544:12

100:05

1

356

45

23

6

42

61

*  DL = Distance Learner, U = undergraduate, G = graduate, F = faculty, S = staff, O = other (non-ISU affiliation), I = individualized instruction