REFERENCE STATISTICS THROUGH NOVEMBER 2011

Month

Major

Minor

Directional

Equipment

GovDocs

Library User to stacks

Total

Ref Chat

July

131

157

38

67

1

9

403

32

August

247

267

198

260

0

12

984

34

September

425

506

223

336

2

17

1509

138

October

378

479

165

159

0

14

1195

141

November

473

399

187

103

0

10

1172

127

December

0

TOTAL

1,654

1,808

811

925

3

62

5,263

472

*Note:  Ref Chat figures are already counted in the Total column.
The Ref Chat column is the breakdown for this category.  

ADDITIONAL BREAKDOWN

Library User Information

Library User Type

Count

ISU

1,114

Rose-Hulman

2

Saint Mary-of-the-Woods

1

Ivy Tech

2

Community

26

Other University

6

Unknown

21

 

Communication Information

Communication

Count

Ref Desk

886

Phone

147

Ref Chat

127

E-Mail

12

 

 

Instructional Statistics July – October, 2011

Online work is primarily Blackboard or LibGuides. We are up to 70 LibGuides.

Month

Sessions

Patrons

Instruct.

Online work

DL

U

G

F

S

O

I

July

28

172

43:30

25:30

0

21

1

2

0

4

5

Aug.

30

415

34:30

10:55

0

23

3

0

0

3

0

Sept.

50

950

57:39

8:29

0

42

4

2

0

2

3

Oct.

23

362

34:55

6:35

0

18

2

1

0

3

2

TOTALS

131

1,899

170:34

51:29

0

104

10

5

0

12

10

Reference Desk Stats July-September 2011

Well, you can tell the Fall semester is in full swing!

REFERENCE DESK STATISTICS–July 1, 2011-June 30, 2012
Month Major Minor Directional Equipment GovDocs Patron to stacks Total Ref Chat
July 131 157 38 67 1 9 403 32
August 247 267 198 260 0 12 984 34
September 425 506 223 336 2 17 1509 138

Instruction Statistics – July-August, 2011

INSTRUCTION STATISTICS

 

No. of

No. of

Hrs. of

Hrs. of

* Group Type

Month

Sessions

Patrons

Instruct.

Online work

DL

U

G

F

S

O

I

July

28

172

43:30

25:30

0

21

1

2

0

4

5

Aug.

30

415

34:30

10:55

0

23

3

0

0

3

0

TOTALS

58

587

78:00

36:20

0

44

4

2

0

7

5

*  DL = Distance Learner, U = undergraduate, G = graduate, F = faculty, S = staff, O = other (non-ISU affiliation), I = individualized instruction